Terms and Conditions

Welcome to Tripping Store. By accessing or using our website at https://trippingstore.co.uk, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any orders.

1. General

This website is operated by Tripping Store.
We reserve the right to update or change these Terms at any time without prior notice.

2. Research Purposes Only

All spores are intended strictly for microscopy and research purposes only.
We do not sell spores for cultivation.
Customers are responsible for ensuring compliance with the laws of their own country before ordering.

3. Pricing and VAT

All prices are listed in GBP (£).
No additional VAT will be charged — all listed prices are final.

4. Orders and Payments

Orders are only processed after full payment is received.
We reserve the right to cancel or reject any order at our discretion.

5. Shipping and Delivery

UK Shipping:

Discreet Packaging: All packages are shipped discreetly. There is no mention of our store or any indication of the contents on the outside of the package. All orders ship in plain, unbranded packaging with no product names or logos on the outside. Where a customs declaration is required, we describe the contents accurately, as the law requires.

Packaging and Shipping: Orders are securely packed in sealed, cushioned, padded packaging and dispatched within 1–3 business days. UK orders are sent tracked with DPD or Evri and usually arrive 1–3 days after dispatch (see Shipping & Delivery).

International Shipping:

Discreet Packaging: All packages are shipped discreetly. There is no mention of our store or any indication of the contents on the outside of the package. All orders ship in plain, unbranded packaging with no product names or logos on the outside. Where a customs declaration is required, we describe the contents accurately, as the law requires.
Packaging and Shipping: Orders are carefully packed for international shipping in sealed, cushioned, padded packaging and dispatched from the UK within 1–3 business days. International orders are sent with a Royal Mail tracked international service and usually arrive 5–20 days after dispatch, depending on destination (see Shipping & Delivery).

Customs Inspections: While our products comply with regulations, customs authorities in some countries may inspect packages. Occasionally, they might have issues with items that contain grains or seeds. We ensure that all necessary export codes and paperwork are included. However, if customs cause delays, confiscate, or destroy a package, we cannot be held liable.
Customs Reorders: In the event of a customs issue, you can contact us for a special code that allows you to reorder at cost price. This means we do not make a profit on the replacement order. Unfortunately, we cannot offer refunds for packages affected by customs, as it is beyond our control. For refunds or replacements for items that arrive damaged or faulty, or grow bags that fail through a genuine fault, see our Replacement Policy.
Refunds Before Shipping: If at any point before your order is shipped you change your mind and would like a refund, you are always welcome to get in touch. You have the right to receive a full refund as long as the product has not yet been sent. Once it has been sent, you can still cancel within 14 days of receiving it (see Your Right to Cancel below).
Shipping Fee Adjustments: If the actual shipping cost is higher than what was initially charged by more than 15%, we will contact you to cover the difference. If the difference is 15% or less, we will cover it on our end.
Success Rate: Our international shipping success rate is around 96%, and it tends to be even higher within Europe. We are always working with our service providers to follow up on packages and ensure smooth delivery.

6. Your Right to Cancel

If you’re buying as a consumer, you have the right to cancel your order within 14 days without giving any reason. The cancellation period ends 14 days after the day you, or someone you’ve named to receive the goods (other than the courier), take physical possession of them. If your order arrives in separate deliveries, it’s 14 days after the day you receive the last item. You can also cancel at any time before your order is dispatched.

How to cancel: tell us (Tripping Store, Sporeaura LTD) of your decision by a clear statement, for example by email to support@trippingstore.co.uk, by post to 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, or by phone on 020 7096 2994. You may use the cancellation form below, but you don’t have to. It helps if you include your name, order number and the items you’re cancelling. To meet the deadline, you only need to send your message before the cancellation period ends.

Returning goods: send the goods back to us at 3rd Floor, 86-90 Paul Street, London, EC2A 4NE without undue delay and no later than 14 days after the day you tell us you’re cancelling. The deadline is met if you send them before the 14 days are up. You will have to pay the direct cost of returning the goods.

Your refund: we’ll refund all payments received from you, including delivery costs, except any extra you paid for choosing a delivery option more expensive than our cheapest standard delivery. We’ll refund you without undue delay and no later than 14 days after the day we receive the goods back or, if earlier, the day you give us evidence that you’ve sent them. If you cancel before we’ve dispatched anything, we’ll refund you within 14 days of the day you tell us. We’ll use the same payment method you used, unless you expressly agree otherwise, and you won’t pay any fees for the refund. We may deduct any loss in value of the goods caused by handling them more than is needed to establish their nature, characteristics and functioning (for example, more than you’d be able to in a shop). You’re only liable for that loss in value.

Damaged or faulty goods: this section is about changing your mind. If something arrives damaged or faulty, see our Replacement Policy; your statutory rights apply, and we’ll cover the cost of returning faulty goods.

Model cancellation form
To Tripping Store (Sporeaura LTD), 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, support@trippingstore.co.uk:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate.

7. Intellectual Property

All text, images, branding, and content on this site are the property of Tripping Store and may not be reused without written permission.

8. Contact

If you have questions or concerns, contact us anytime:

📧 Email: support@trippingstore.co.uk
📍 Address: Sporeaura LTD (trading as Tripping Store), 3rd Floor, 86-90 Paul Street, London, EC2A 4NE
🌐 Website: https://trippingstore.co.uk